Privacy Policy
1. Introduction
This Privacy Policy describes how xPatria Pte. Ltd. (“we”, “us”, “our”) collects, uses, discloses, stores, and protects personal data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”), including all applicable regulations and guidelines issued by the Personal Data Protection Commission (“PDPC”).
We are committed to safeguarding the personal data of our clients, business partners, website visitors, and other individuals with whom we interact.
2. Organisation Information
Company Name: xPatria
Legal Form: Private Limited (Pte. Ltd.)
Registered Address: 2 VENTURE DRIVE, #19-21, VISION EXCHANGE, Singapore 608526
Email: info@xpatria.net
3. Personal Data We Collect
We may collect personal data in the course of our business, including when you:
visit or use our website,
submit enquiries through our contact form,
subscribe to our newsletter,
engage our consulting services, or
communicate with us via email, phone, or other channels.
The personal data collected may include, but is not limited to:
Name
Email address
Telephone number
Company name and job title
Message content and enquiry details
IP address
Browser, device, and usage data
Newsletter preferences
Any other information voluntarily provided by you
4. Purpose of Collection, Use and Disclosure
We collect, use, and disclose personal data for legitimate business purposes, including:
responding to enquiries and communications,
providing and administering our consulting services,
managing client and business relationships,
sending newsletters, insights, and marketing communications,
contract administration and invoicing,
improving our website and services,
ensuring IT security and fraud prevention, and
complying with legal and regulatory obligations.
5. Consent
Where required under the PDPA, we collect, use, or disclose personal data with your consent.
By using our website, submitting personal data, or subscribing to our newsletter, you consent to the processing of your personal data in accordance with this Privacy Policy.
You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions and reasonable notice.
6. Cookies and Similar Technologies
6.1 Use of Cookies
Our website uses cookies and similar technologies to:
ensure proper website functionality,
analyse website usage and performance, and
enhance user experience.
Cookies are small text files stored on your device when you visit a website.
6.2 Types of Cookies Used
We may use the following categories of cookies:
Strictly Necessary Cookies
Required for essential website functions such as navigation and form submissions.Analytics and Performance Cookies
Used to analyse website traffic and usage patterns.Marketing and Tracking Cookies (where applicable)
Used to deliver relevant content and marketing communications.
6.3 Cookie Consent
Where required, we obtain your consent for the use of non-essential cookies via a cookie banner or preference settings.
You may disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
7. Newsletter and Marketing Communications
7.1 Newsletter Subscription
If you subscribe to our newsletter, we will collect and use your personal data (such as name and email address) to send you:
newsletters and insights,
company updates,
invitations to events, and
marketing or promotional materials.
Newsletters are sent only with your explicit consent or where otherwise permitted under the PDPA.
7.2 Opt-Out
You may unsubscribe from our newsletter at any time by:
clicking the unsubscribe link included in our emails, or
contacting us directly.
Upon unsubscription, your personal data will no longer be used for newsletter purposes.
8. Contact Form
8.1 Contacting Us
When you submit an enquiry via our contact form, we collect the personal data you provide (such as name, email address, phone number, and message content) for the purpose of:
responding to your enquiry,
communicating with you, and
taking pre-contractual or contractual steps where applicable.
Providing this information is voluntary; however, failure to provide necessary information may prevent us from responding to your enquiry.
8.2 Legal Basis
Personal data submitted through the contact form is processed based on:
your consent, and/or
necessity for entering into or performing a contract, in accordance with the PDPA.
9. Disclosure of Personal Data
We do not disclose personal data except where necessary for business or legal purposes, including disclosure to:
IT and website hosting service providers,
email and newsletter service providers,
professional advisers (e.g. legal, accounting), and
government authorities, where required by law.
All third parties are required to protect personal data in accordance with the PDPA.
10. Transfer of Personal Data Outside Singapore
Personal data may be transferred to, stored, or processed outside Singapore.
In such cases, we take reasonable steps to ensure that the transferred data receives a standard of protection comparable to that under the PDPA, including through contractual safeguards.
11. Protection of Personal Data
We implement reasonable administrative, technical, and physical safeguards to protect personal data against:
unauthorised access,
collection, use, or disclosure,
loss, misuse, or alteration.
12. Retention of Personal Data
Personal data is retained only for as long as:
it is necessary to fulfil the purposes for which it was collected, or
required by applicable laws or regulations.
Thereafter, personal data will be securely deleted or anonymised.
13. Access and Correction Requests
In accordance with the PDPA, you may request to:
access your personal data in our possession, or
correct any inaccurate or incomplete personal data.
Requests should be submitted to our Data Protection Officer.
14. Data Protection Officer (DPO)
We have appointed a Data Protection Officer in accordance with the PDPA.
Data Protection Officer
Email: t.fessler@xpatria.net
15. Do Not Call (DNC) Provisions
We comply with the Do Not Call (DNC) Registry requirements.
Marketing communications via telephone calls, SMS, or fax will only be sent where permitted under applicable laws or with valid consent.
16. Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will be made available on our website.
17. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our handling of personal data, please contact us at:
Email: info@xpatria.net
1. Introduction
This Privacy Policy describes how xPatria Pte. Ltd. (“we”, “us”, “our”) collects, uses, discloses, stores, and protects personal data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”), including all applicable regulations and guidelines issued by the Personal Data Protection Commission (“PDPC”).
We are committed to safeguarding the personal data of our clients, business partners, website visitors, and other individuals with whom we interact.
2. Organisation Information
Company Name: xPatria
Legal Form: Private Limited (Pte. Ltd.)
Registered Address: 2 VENTURE DRIVE, #19-21, VISION EXCHANGE, Singapore 608526
Email: info@xpatria.net
3. Personal Data We Collect
We may collect personal data in the course of our business, including when you:
visit or use our website,
submit enquiries through our contact form,
subscribe to our newsletter,
engage our consulting services, or
communicate with us via email, phone, or other channels.
The personal data collected may include, but is not limited to:
Name
Email address
Telephone number
Company name and job title
Message content and enquiry details
IP address
Browser, device, and usage data
Newsletter preferences
Any other information voluntarily provided by you
4. Purpose of Collection, Use and Disclosure
We collect, use, and disclose personal data for legitimate business purposes, including:
responding to enquiries and communications,
providing and administering our consulting services,
managing client and business relationships,
sending newsletters, insights, and marketing communications,
contract administration and invoicing,
improving our website and services,
ensuring IT security and fraud prevention, and
complying with legal and regulatory obligations.
5. Consent
Where required under the PDPA, we collect, use, or disclose personal data with your consent.
By using our website, submitting personal data, or subscribing to our newsletter, you consent to the processing of your personal data in accordance with this Privacy Policy.
You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions and reasonable notice.
6. Cookies and Similar Technologies
6.1 Use of Cookies
Our website uses cookies and similar technologies to:
ensure proper website functionality,
analyse website usage and performance, and
enhance user experience.
Cookies are small text files stored on your device when you visit a website.
6.2 Types of Cookies Used
We may use the following categories of cookies:
Strictly Necessary Cookies
Required for essential website functions such as navigation and form submissions.Analytics and Performance Cookies
Used to analyse website traffic and usage patterns.Marketing and Tracking Cookies (where applicable)
Used to deliver relevant content and marketing communications.
6.3 Cookie Consent
Where required, we obtain your consent for the use of non-essential cookies via a cookie banner or preference settings.
You may disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
7. Newsletter and Marketing Communications
7.1 Newsletter Subscription
If you subscribe to our newsletter, we will collect and use your personal data (such as name and email address) to send you:
newsletters and insights,
company updates,
invitations to events, and
marketing or promotional materials.
Newsletters are sent only with your explicit consent or where otherwise permitted under the PDPA.
7.2 Opt-Out
You may unsubscribe from our newsletter at any time by:
clicking the unsubscribe link included in our emails, or
contacting us directly.
Upon unsubscription, your personal data will no longer be used for newsletter purposes.
8. Contact Form
8.1 Contacting Us
When you submit an enquiry via our contact form, we collect the personal data you provide (such as name, email address, phone number, and message content) for the purpose of:
responding to your enquiry,
communicating with you, and
taking pre-contractual or contractual steps where applicable.
Providing this information is voluntary; however, failure to provide necessary information may prevent us from responding to your enquiry.
8.2 Legal Basis
Personal data submitted through the contact form is processed based on:
your consent, and/or
necessity for entering into or performing a contract, in accordance with the PDPA.
9. Disclosure of Personal Data
We do not disclose personal data except where necessary for business or legal purposes, including disclosure to:
IT and website hosting service providers,
email and newsletter service providers,
professional advisers (e.g. legal, accounting), and
government authorities, where required by law.
All third parties are required to protect personal data in accordance with the PDPA.
10. Transfer of Personal Data Outside Singapore
Personal data may be transferred to, stored, or processed outside Singapore.
In such cases, we take reasonable steps to ensure that the transferred data receives a standard of protection comparable to that under the PDPA, including through contractual safeguards.
11. Protection of Personal Data
We implement reasonable administrative, technical, and physical safeguards to protect personal data against:
unauthorised access,
collection, use, or disclosure,
loss, misuse, or alteration.
12. Retention of Personal Data
Personal data is retained only for as long as:
it is necessary to fulfil the purposes for which it was collected, or
required by applicable laws or regulations.
Thereafter, personal data will be securely deleted or anonymised.
13. Access and Correction Requests
In accordance with the PDPA, you may request to:
access your personal data in our possession, or
correct any inaccurate or incomplete personal data.
Requests should be submitted to our Data Protection Officer.
14. Data Protection Officer (DPO)
We have appointed a Data Protection Officer in accordance with the PDPA.
Data Protection Officer
Email: t.fessler@xpatria.net
15. Do Not Call (DNC) Provisions
We comply with the Do Not Call (DNC) Registry requirements.
Marketing communications via telephone calls, SMS, or fax will only be sent where permitted under applicable laws or with valid consent.
16. Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will be made available on our website.
17. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our handling of personal data, please contact us at:
Email: info@xpatria.net